Privacy Policy

Last updated: November 24, 2025

Your Privacy Matters

At Faktia Global Technologies Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Information We Collect

Information You Provide

When you contact us or use our services, we may collect:

  • Name and contact information (email address, phone number)
  • Company name and size
  • Project requirements and business needs
  • Communication preferences
  • Payment and billing information

Automatically Collected Information

We may automatically collect certain technical information when you visit our website:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our site
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and improving our services
  • Responding to your inquiries and support requests
  • Communicating about projects, updates, and services
  • Processing payments and maintaining accounts
  • Analyzing website usage and improving user experience
  • Complying with legal obligations
  • Preventing fraud and ensuring security

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our business (e.g., hosting, analytics, payment processing)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Restricted access to personal information
  • Secure data storage and backup procedures

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Portability: Request transfer of your data to another service
  • Withdraw Consent: Withdraw consent for data processing at any time

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Address

Faktia Global Technologies Limited
Dublin, Ireland